Shipping and Return Policy

Processing Time: It will take Nubian Creations Co approximately 3-4 business days to process and ship your order. Orders are shipped Monday -Friday. We do not ship on weekends or holidays.

Please note : If we are experiencing a higher volume of orders during holidays or promotions these processing times may be extended to 7 days. 

 

Shipping Cost: We ship via USPS Only. There is an option for you to select Priority Shipping At Checkout.

Standard Shipping Cost 4.50. Shipping is FREE if you spend over $75.00

Priority Shipping Cost  $8.50 

Returns/Refunds

We offer exchanges or store credit only. We have a 14-day return policy if your item is in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Package Tracking

Once your order is shipped, you will receive an email notification with your tracking number.

Package not delivered

We are not held liable or responsible for lost or stolen packages. If an item says delivered on your tracking but you have not received it, please check with neighbors or contact the post office to file a claim with them. We cannot help locate packages stated as DELIVERED on your tracking page. 

Please file a complaint with USPS Customer Support here : https://www.usps.com/help/missing-mail.htm